SHIPPING POLICY
SHIPPING POLICY
Effective Date: 20-02-2026
At Urban Sakhi, we are committed to delivering your orders safely and on time. Please read our shipping policy carefully.
- Order Processing Time
• All orders are processed within 1–3 business days after confirmation.
• Orders are not processed or shipped on Sundays or public holidays.
• During high-demand periods, processing time may be slightly extended.
- Shipping Time
• Standard delivery time is 3–7 business days depending on your location.
• Remote or non-serviceable areas may require additional time.
Delivery timelines are estimates and may vary due to courier delays or unforeseen circumstances.
- Shipping Charges
• Shipping charges, if applicable, will be displayed at checkout before payment.
• Free shipping offers (if any) will be clearly mentioned on the website.
- Order Tracking
Once your order is shipped, you will receive tracking details via email or SMS (if provided).
Customers are responsible for providing accurate shipping details. Urban Sakhi is not liable for delays caused due to incorrect address or contact information.
- Delivery Issues
If your package is marked as delivered but not received, please contact us within 48 hours so we can coordinate with the courier partner.
- Damaged Packages
If you receive a visibly damaged package, please record an unboxing video and contact us immediately within 7 days of delivery.
- Contact Us
For any shipping-related queries, please contact:
Email: Support@Urbansakhi.in
Phone: +91 913-783-7373
